We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
We collect personal information such as your name, address, contact details, payment information (including bank or PayPal details), identity documents, and licenses required to operate vehicles. This information is collected when you book services or contact us through forms.
Your data is used to provide and improve our services, process bookings, verify identity, and communicate with you. We may also use your information for marketing purposes unless you opt out via unsubscribe links included in our emails.
We do not sell your personal data. Data may be shared with trusted third parties only as necessary for service delivery, such as payment processors. We take appropriate measures to secure your data against unauthorized access.
Our website includes a WhatsApp chat feature to allow quick and convenient communication with our team. When you use this feature, WhatsApp may process personal data such as your phone number and chat content in accordance with WhatsApp's Privacy Policy.
We do not store WhatsApp messages on our servers. Any information you choose to share via WhatsApp is handled securely and used solely for responding to your inquiries or managing bookings.
This privacy policy governs the use of our mobile applications ("the App"), available on the Google Play Store and the Apple App Store.
Current App Functionality:
At present, the App's primary purpose is to provide a mobile-optimized experience by displaying our website. Because you are interacting directly with our website within the App, the data practices described in our "Website Analytics" section apply. This includes the collection of data such as your device type, IP address, and an approximate location for statistical purposes.
Crucially, the App does not request direct access to your device’s sensitive information via native operating system permissions (e.g., precise GPS location, contacts, camera, or microphone).
Future Enhancements and Permissions:
We plan to enhance the App by adding new features over time. Some future features may require direct access to your device's information to function. For example, a route-planning feature would need to access your device's precise GPS location.
Should we introduce such features, the collection of any new data will be strictly optional. The App will ask for your explicit permission via the standard iOS or Android prompt before accessing that information. The data will only be collected if you grant permission and will be used solely for the purpose of providing that specific feature. You will always maintain control over these permissions through your device's system settings.
To understand how visitors interact with our website and to improve its functionality and content, we use several third-party analytics services.
These services help us gather statistical data about website traffic, user behavior, and technical performance.
We use Google Analytics to analyze website traffic and gather insights on how visitors interact with our site. Google Analytics collects data such as your IP address, browser type, and pages viewed. This data helps us improve our services and optimize user experience.
For more information on how Google processes your data, please review Google’s privacy policy:
We use Bing Webmaster Tools, a service provided by Microsoft, to monitor and improve our website's visibility and performance within the Bing search engine.
This tool helps us understand how Bing crawls and indexes our site, identify potential SEO issues, and analyze search traffic data specifically from Bing.
Data Processed/Accessed: Bing Webmaster Tools primarily provides us with aggregated and anonymized data about our website's performance in Bing search results.
This includes search queries, impressions and clicks from Bing, crawl errors, and technical SEO recommendations.
Purpose of Data Processing: This data helps us optimize our website for Bing search, troubleshoot indexing issues, and improve our content strategy based on Bing search trends.
Bing Webmaster Tools is a webmaster-facing tool and does not directly collect personal data from our website visitors. For information on Microsoft's broader privacy practices, please refer to their privacy policy:
You have the right to request access to your personal data, correction, or deletion by contacting us in writing. We aim to fulfill such requests within 30 days.
If you wish to stop receiving promotional or informational emails from us, you can unsubscribe using the form below or by contacting us directly.
You can unsubscribe by entering your email address in the unsubscribe form on our website and confirming your request.
smeetstravelservices.com/unsubscribePlease allow up to 14 business days for your unsubscribe request to be processed. Until then, you may still receive emails from us.
Even after unsubscribing, some data may be retained to comply with legal obligations and to prevent fraud or abuse. We will not use your email for marketing after you unsubscribe.
If you have trouble unsubscribing or want to manage your email preferences, please contact us at privacy@smeetstravelservices.com
For privacy-related requests, please contact us at privacy@smeetstravelservices.com
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